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mifeedback

Brief overview of mifeedback In todays world, the internet and social media are driving the adoption of services. Proven sales and marketing techniques are not working as they used to so companies are constantly looking for better ways to service their customers. Rating of service allows companies to focus on efficient delivery of activities that customers value. In order to get this intelligence service rating, feedback from customers are needed. The mifeedback product allows you to compile and send out a feedback questionnaire on your services simply and quickly. The questionnaire can be designed and formatted in a number of different ways. The application also delivers accurate feedback and conducts an analysis of the data. It is a simple and cost-effective way to understand the needs of your clients and to improve the service that you offer.

Who needs mifeedback? mifeedback is for any business looking to improve customer servicethrough a simple online questionnaire.

features

MULTIPLE QUESTION FORMAT
There are a variety of ways to format your questions.  These include single questions, multiple choice questions and group questions.  You also have the option of including images and star ratings.

CUSTOM COLOUR SELECTION
Customise your questionnaire by choosing your colour scheme and overall look and feel.

BRAND YOUR QUESTIONNAIRE
Add your own company branding, for example logos and images. 

BULK UPLOAD OF EMAILS

SECURE ACCESS
You have the option to password protect the questionnaire. 

RESPONSE SUMMARY
At any given time you are able to check how many people started the survey and how many have completed it thus far.

MULTIPLE CONTACT POINTS
Multiple feedback questionnaires can be conducted at the same time.

VARIETY OF ANALYIS FEATURES
You can browse, filter, download and share the responses.

benefits

how does mifeedback work

There is no software to install and no complicated instruction manuals.

mifeedback analyses the results, thus saving you time.

The analysis of the data can be used to improve the services of the business and you are able to gain a better understanding of the needs of your clients and how they rate your service
.
Improve the response to your customers feedback by eliminating the burden of paper based feedback.